Data breach at Evolve Bank & Trust

 Data breach at Evolve Bank & Trust

Recibidos

Buscar todos los mensajes con la etiqueta “Recibidos”

Eliminar la etiqueta “Recibidos” de esta conversación

Wise <reply@support.wise.com>	lun, 1 jul, 20:41 (hace 16 horas)
para mí

Money transfer   Multi-currency account   Log in

Hello Guillermo José,

There’s been a data breach at Evolve Bank & Trust. Evolve Bank & Trust is a regulated bank that we worked with from 2020 until 2023 to provide your old USD account details. They’ve recently been affected by a data breach and some of your personal information may have been involved. This personal information does not include copies of any of the identification documents you’ve shared with us — these have not been shared with Evolve Bank & Trust at any point. Your Wise account is safe We no longer work with Evolve Bank & Trust, and have already strengthened our security measures. We’ve also started a thorough investigation into this data breach and can confirm that it has not impacted our systems. This means: • your Wise account credentials, including your password, are safe, and you can use your account as normal • you can continue to use your USD account details — these are no longer connected to Evolve Bank & Trust • you can continue to use any Wise cards you may have as they were not impacted by this issue – your card number and PIN are safe What you should do now We strongly recommend that you keep an eye on your financial activity outside of Wise, including any accounts you may have linked to Wise. If you receive any suspicious calls, texts or emails asking about sensitive information, please be extra cautious. Learn how to avoid phishing. Learn more about our former relationship with Evolve Bank & Trust and the information we shared with them to provide your old USD account details. We know that this news may be concerning, and we’re continuing to prioritise investigating the issue. If there are any important developments, we’ll keep you updated.

Thanks, The Wise team

Want to change what we get in touch about? Go to your Notification Settings. You can find answers to most questions in our Help Centre. And if you need to get in touch, use our contact form — that way we can help you quicker. This email was sent to you by Wise. By using our services, you agree to our customer agreements. All investment services are provided by Wise’s subsidiaries which are authorised and regulated to provide investment services. If you hold a Jar or an account under Assets, any communication about this will be from representatives of the relevant investment entity. All investment services are provided by the respective Wise Assets entity in your location. © Wise 2024. All rights reserved.

incident-contact

ResponderReenviar Añadir reacción